Booking Policy

Booking Policy 

📚 Booking Policy for Online Classes

Welcome! To ensure the best experience for everyone, please review the following policies before booking a class.

📅 Scheduling & Booking

All classes must be booked at least 24 hours in advance through our official booking platform:

https://app.thefluentworld.com/nefertari-nkenge

Classes are available on a first-come, first-served basis. Your spot is confirmed once payment is received.

💳 Payment

Full payment is required at the time of booking.

Accepted payment methods: Stripe: credit/debit card, Venmo, CashApp, or Zelle. All payments are non-transferable unless otherwise noted.

❌ Cancellations & Refunds

Cancellations made at least 24 hours before class time are eligible for a full credit or reschedule.

Cancellations made less than 24 hours before class time are not eligible for a refund or credit. No-shows will not be refunded.

🔁 Rescheduling

You may reschedule your class up to 1 time with 24 hours’ notice.

Rescheduling requests must be submitted via email c/o: NefertariNkenge@educatetoliberatellc.com 

w/ your full name and class date/time.

⏱️ Late Policy

Please arrive/log in on time. Classes will start promptly at the scheduled time. Students arriving more than 10 minutes late may not be admitted and will not be refunded.

💻 Technology Requirements

Classes are held via client's preferred online platform: Zoom/Google Meet/Teams, etc. A stable internet connection and functioning microphone/camera are required.

Please test your technology ahead of time. Technical issues on the student’s end will not be grounds for a refund.

📧 Communication

For any changes or questions, please contact your tutor directly: 

NefertariNkenge@educatetoliberatellc.com or c/o 810-892-3350

I will respond to inquiries within 24 hours on business days.