Faq | The Fluent World

Frequently Asked Questions

Most people have so many questions when they first come to language classes that they don’t know where to begin.
Here, we offer up some of the most common questions and answers.

General

The Fluent World helps you find and enroll in online group classes and workshops that you can attend from the comfort of your home or office. In addition, you can also book online or in-person sessions with our experienced instructors for 1:1 or small group private sessions or events.

 

We provide an extensive and continuously growing list of experienced instructors and tutors to choose from for your Language needs.

 

The Fluent World also offers Video on Demand (VoD) as a way for you to purchase high-quality recorded content so that you practice anywhere, anytime.

For general questions, you can contact us anytime at info@thefluentworld.com or (480) 331-6419.

If you are an existing Member or Instructor please sign-in and visit our Help Center to submit a Support Ticket.

Teachers & Instructors

Instructors on The Fluent World are trained, certified, and experienced teachers and tutors with years of language experience.

At The Fluent World you are able to search for available instructors anywhere, anytime! Since all of our quality Instructors set their individual availability and schedule their own classes and sessions they have individual profile pages where you can review their specialties, photos, and ratings so you can get to know them first before selecting the one right for you.

You have the option to choose any Instructor from our searchable list here and then proceed to book a session with them or you can also see the classes they are offering on our class schedule here.

Pricing & Payments

Instructors set their own prices, discounts, promotions, and packages. Class and workshop prices will vary and are listed on each class page and also our class schedule calendar here.

The price for each private session is different depending on the Instructor of your choice along with the length of your session. You can find more information on individual Instructor pricing by visiting their page.

 

A typical in-person private session range is $20-125, and a typical online private session is $5-$100. The pricing may also vary depending on the time of day and the number of participants in the private session.

Payment is handled securely within the website.  As a member you must have a valid credit or debit card on file to make a payment.  While booking a session, you will follow simple steps to make a payment. All payments and credit card information is managed by a third party payment processor.

Donations and Tips are optional, but always appreciated! If you feel your instructor has done an excellent job, we recommend adding one! Simply click on the option to tip after the session is complete and enter a custom amount. You can also add a note of appreciation in the Review for your instructor.

At The Fluent World, we use a two-way star rating system for private sessions and classes. After a session is complete, both the instructor and member are prompted to rate each other on a scale of 1 to 5 stars, 5 being the best. If you feel that you have been rated unfairly, please let us know at info@thefluentworld.com

After a session is complete, and both parties can rate each other, writing a more detailed review is optional. Simply use the free form text box that is provided to write a more detailed review. Members can also submit the reviews and rate instructors on feedback form when they receive the Thank you email after each session or class.

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